Friday, September 28, 2007

It's time for a filter change!!

If you’re not getting answer on your e-mail queries from agents, I might know the reason. If in doubt, you can always e-mail to check on the status of your query. However, if you don’t fix the problem first. . .

Lately there are loads of query responses not reaching the intended writer because they are being blocked by active spam filters through AOL, Hotmail or the many mail programs out there that utilize the spam protection built into them. Therefore, if you’re going to send out email queries to agents and you want an answer back, please either use an alternative email address for returns (one without a spam filter) or put the agent’s name in your address book (you can remove these later).

I would advise the latter because most agents, myself included, hit the Return button when either requesting or rejecting.

One last tip: If you query via email, ask a question via email—don’t telephone the agent. Most agents, including myself, will not call you back. Reasons are twofold: the first being that it’s unproductive and second is cost. No, we’re not cheap. Most will call a writer and spend a minute on the phone to tell him or her that they needed to fix their e-mail problem; however, those one minute phone calls usually become 30 minutes while the writer insists on not only talking about every book he/she has ever written, or attempted to write, but also refuses to hang up until he has described all future projects he intends to write. It’s just too much of a temptation to talk. Remember, agents are salespeople and we love to talk. It’s just too easy to get into a long conversation, and that costs us in both time and money.

Sunday, September 23, 2007

Rejection Perspective

I got a rejection today, and I’m glad. It wasn’t for a client, either. It was for me, for my work. I got a rejection on a project I worked on for a very long time. I wrote it and revised it. I nurtured it and tweaked it. I really liked it, too. I spent a lot of time working on it, and today the publisher’s form rejection arrived. What was my reaction, you might wonder?

I got up and went in the other room to brush my cat, Harvey, whose prognosis has been downgraded from “too mean to die ever” to “terminal cancer.” She likes to be brushed, although she’d prefer sleeping in a bag of kibble so all she’d have to do is roll over and stick her tongue out to get a conveniently located tasty snack.

Then I returned to my computer and paid a bill. After that, we splurged a little and went out to eat, and so on and so on. I did not dwell on the rejection. I did not post it on a forum complaining about the absence of common decency because it was in the form of a form letter. I did not immediately turn to the Internet and try to find any and all information about the company in an effort to discredit them or to insinuate that the publisher was either a scammer, incompetent, or worst of all, not prestigious enough so that I could brag about the publishing credit to my friends.

I read the letter, processed it, and moved on. Rejection is and always will be part of the publishing process, so it’s no big deal. The paradigm is pretty simple really: If you have something a publisher wants, they give you money for it. If you don’t, they don’t give you money for it. Even Harvey can figure this out. I didn’t have something the publisher wanted, so they decided not to give me money for it. Okay. Next.

The reason I bring this up is that I constantly hear complaints about the rejection process—it’s too cold, it belittles writers, too many editors and agents get a thrill from it, etc. Well, let me tell you what I think about rejections, and you can take this as coming from someone who’s been through it from both sides of the desk, not just one.

When we used to write comments in rejections, we would get blasted—as recently happened—for being mean to writers, regardless of how helpful we were trying to be. So we quit writing comments except occasionally and switched to a nice safe form letter. But then we heard nothing but complaints about the coldness of a form letter and the lack of helpful comments.

What amazes me is this attitude toward form rejections in any business. Twenty years ago, when I first started looking for employment, I used to get what we called “ding” letters from companies where I had interviewed for a position but had not been selected for the job. It never mattered to me that my name was in the salutation, because the end result was I still didn’t get the job. Having a personal rejection didn’t make the news any easier to deal with. I never expected them to include interview tips or any kind words beyond the form letter, either. What were they supposed to say exactly? You're fabulous, but someone else was just way more fabulous? Think about companies like Microsoft or Bertelsman, who have applicants for positions from all over the world, probably hundreds a day, for all kinds of positions. Are they supposed to personalize each ding letter so the job candidate feels better about him/herself? How much time do you think a Human Resources Director has?

Moving on, when I tried to streamline the query process for us and writers by instituting the form system, we heard all kinds of nattering about how rude and belittling it was—why, writers are human, after all, and deserve at least enough respect to warrant a response! What response that is, however, I am not exactly sure, since rejections with comments and form rejections seem to be out as options. What are we left with?

Acceptance letters.

That’s right, and you all know I’m right. The only really palatable rejection letter is an acceptance letter. Face the truth! When a writer opens that letter, whether via e-mail or snail mail, the only words on the page that will make him feel not cheated somehow are those that offer on his manuscript. Once you accept this fundamental truth, getting a rejection letter takes on a whole new perspective and makes the writing life much less stressful. I can hear the objections now, though.

“But I can’t tell people I’m a writer if all I ever get are rejections!”

Then maybe you should consider that you aren’t a writer, which brings us to the question…

What is a writer?

To be continued…